Service · Annual Maintenance Contracts
AMCs with the uptime in writing
Cummins, Kirloskar, Perkins, MTU and more — maintained on contract by the team trusted with JLL-managed facilities, bank branch networks and McDonald's India outlets in Maharashtra.
Choose your structure
Fixed annual price
Comprehensive AMC
- Scheduled preventive visits + breakdown attendance
- Covered spares included in the contract price
- One invoice, zero surprise costs all year
- Best for: critical sites, ageing sets, budget-locked facilities
Pay for what you use
Non-Comprehensive AMC
- Same engineering visits, same response SLA
- Spares billed as consumed, at agreed rates
- Lower annual fee; variable spares exposure
- Best for: newer sets, low running hours, standby duty
The honest rule of thumb: if a surprise ₹1–2 lakh repair would hurt more than a higher fixed fee, go comprehensive. If your set is young and lightly run, non-comprehensive usually wins. We will tell you which — even when it is the cheaper contract.
In every contract
The scope split between client and vendor is written into the contract — who supplies fuel, who owns statutory compliance, what counts as abnormal load. No grey areas at claim time.
- Six scheduled preventive visits a year, typical
- B-check servicing every 250–300 running hours
- 4–6 hour breakdown response, zone-escalated
- 95% uptime commitment with stated conditions
- Digital service history in DG Fleet Manager — reminders never slip
- Named escalation matrix ending at the director, 24×7
Who already trusts this desk
The AMC partner behind other people's SLAs.
Registered Service Provider to JLL India for managed facilities Pan-India. Authorised Service Provider to Vertiv Energy India. AMC partner for Hardcastle Restaurants (McDonald's India) across Maharashtra and for bank branch networks. When facility managers carry an SLA of their own, this is the desk they hand it to.
AMC, answered
Frequently asked questions
What is the difference between a comprehensive and a non-comprehensive AMC?
A comprehensive AMC covers scheduled visits, breakdown attendance and the cost of covered spares — one fixed annual price, maximum budget certainty. A non-comprehensive AMC covers the same engineering visits and response, with spares billed as consumed. Comprehensive suits critical sites that cannot absorb surprise costs; non-comprehensive suits newer, lightly-run sets.
Which generator brands do you service under AMC?
Multi-brand by design: Cummins, Kirloskar, Perkins, MTU, Mahindra Powerol, Ashok Leyland and others. Power Solutions is an Authorised Service Provider for Vertiv Energy India and a Registered Service Provider for JLL — both multi-brand, Pan-India mandates.
What does the 95% uptime guarantee mean in practice?
The contract commits to 95% availability of the DG set, subject to stated conditions — load within 95% of rating (80% average), power factor around 0.8, and OEM-spec fuel. It is a written commitment with conditions you can audit, not a marketing line.
How often are service visits under an AMC?
Typically bi-monthly — six scheduled preventive visits a year — plus B-check servicing every 250–300 running hours or as hours accumulate, whichever comes first. High-run sets get visit frequency matched to their duty cycle.
How fast do you attend a breakdown under AMC?
Typical response is 4–6 hours through zone-based service associates, escalating to the national service manager and finally the director. The escalation matrix is part of the contract pack, with names and numbers.
Can one AMC cover DG sets at multiple sites and cities?
Yes — multi-branch AMCs with per-site schedules and consolidated billing are standard practice; Power Solutions runs exactly this structure for JLL-managed facilities and bank branch networks across India.
My standby set barely runs — does it still need this much attention?
Lightly-run sets need a different kind of attention, not less. Cummins guidance is that sustained running below about 30% load causes wet stacking — unburnt fuel and glazing that quietly shortens engine life — and a standby set that only ever idles on test is the classic case. A good AMC schedules genuinely loaded runs (or load-bank tests where the site cannot apply real load), watches for slobber and exhaust wetness on every visit, and keeps coolant, batteries and space heaters in a state where the set will actually take load on the day the mains fails.
Reply within 4 working hours. Engineered offer within 24 hours.